IT departments often find themselves at the heart of frustration in modern workplaces. From system crashes to slow helpdesk responses, it’s all too common for employees to dread making that dreaded IT call. But what if IT wasn’t the department you had to deal with, but the one you wanted to engage with? What if IT could be a dynamic, value-adding team—one that was a true partner rather than a barrier? In his latest book, Transforming IT from Cost Center to Trusted Partner, Rob Beachy offers a game-changing guide for IT leaders to rewrite the story of their departments. With...